Sports Practice Operations Manager

Job Description
AECOMis seeking a talented Operations Manager for immediate employment in our Los Angeles, CA office. This internal leadership role will support a team of architects and designers to deliver interdisciplinary world-class projects for our clients in the sports and entertainment market. The leader will actively drive projects toward successful outcomes, maintain and evolve business performance of the team and practice, while supporting and fostering a design-focused culture of self-supporting creative teams.
AECOM’s Americas Sports Practice is an established leader in the market continuing to provide world-class projects for decades. This showcase practice focuses its work across a range of facilities, from performance and development facilities to primary competition venues, ranging anywhere from small collegiate clients to the largest professional leagues and franchises. We look to combine beauty, sustainability, resiliency, equity, and innovation in our projects and believe these values can be instilled in any project regardless of size or budget.
Our Buildings + Places Business Line embodies the spirit of a nimble, fully integrated design firm within a fully global infrastructure organization. Our culture is dynamic, offering autonomy and the feel of a smaller, collaborative studio backed by the resources of a large interdisciplinary firm. Services include architecture, interiors, building and system engineering, urbanism, and planning (inclusive of landscape design), strategy +, economics, technology solutions, asset advisory, and cost and program management. This diverse team assists our clients from strategy through project realization, creating positive outcomes for those who occupy and use the buildings and environments we help to create.
Responsibilities
Under limited direction, and in partnership with the managing principal, is responsible for the overall business performance and growth of their department.
Develops and maintains the setup and execution of client contracts. Is involved in planning, developing and coordinating project related activities.
Provides project management and operational direction to key project personnel.
Meets or exceeds the annual NSR, EBITA, and Utilization goals of the department.
Evaluates and develops contractual factors (pricing, scope, and terms/conditions) for new and existing contracted projects.
Responsible for identification and mitigation of project risk across the portfolio of the department.
Upholds project teams to high quality delivery standards and proactively manages teams to supplement staffing or provide quality review oversight for our technical team delivery.
In partnership with the Managing Principal, contributes to elevating department and architectural practice culture, including recruiting/hiring strategies and office-level leadership for department team members.
Upholds ethics, compliance, diversity, and safety priorities in everything they do, and advocates to support this continued culture through the team.