Specialist, Ar Disputes - Hybrid
job description
Job Description:
What you'll need to succeed as a Senior Specialist, AR Corrections at XPO
Minimum qualifications:
- 1 year of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable
- Excellent time management skills with a proven ability to meet deadlines
- Critical thinking and problem-solving abilities
- Clear and concise verbal and written communication skills;
ability to communicate with customers, associates, and management in a professional manner
Preferred qualifications:
- Bachelor's degree or equivalent related work or military experience
- Proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
- Able to work independently and as a team with shared responsibilities
- Prior experience in freight transportation or logistics environment
- Demonstrated ability to follow up, multi-task, and prioritize
- Previous experience evaluating customer contracts
- Able to prioritize work toward department and company goals
About the Senior Specialist, AR Corrections job
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits are available on day one
- Life and disability insurance
- Earn up to 13 days of PTO over your first year
- 10 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you'll do on a typical day:
- Investigate, research and resolve outstanding account receivable items
- Audit and correct disputed invoices submitted by internal and external customers
- Identify the root-cause of billing disputes, report process deficiencies and recommend process improvements to create efficiencies and reduce errors
- Analyze invoices for billing accuracy, and work with internal teams to ensure that revenue is applied correctly to invoices
- Attend customer conference calls to discuss invoice disputes and solutions
- Promptly respond to customer telephone and email inquiries
- Prepare and submit coding requests
- Review and interpret complex customer contracts and determine the applicable rule set for the invoicing
- Act as a representative for XPO to ensure that the established Tariffs and Invoicing Policy is upheld during customer disputes
#LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.