Solutions Architect

Job Description
Customer Outcomes GTM team has a need to have a role in driving complex strategic deals and engage at an executive level in solution designs for large enterprise workflows such as Order to Cash, Procure to Pay, Hire to Retire, Record to Report, etc.
This role would be charged with engaging with ServicesAccount Executive to have executive-level conversations and evangelize the platform’s current and emerging capabilities.
The role would need to engage closely with the Solution Consultant (+Enterprise Architecture and Inspire when present) assigned to a customer to ensure the account and implementation strategy lead to the same vision.
In addition, the role will be responsible forengaging with ServiceNow’s executive team to understand and contribute to innovation opportunities in the market and platform. The Services Sales Architect will also participate in industry solutioning across verticals such as FinServ, Manufacturing, Technology, etc.
What you get to do in this role:
Provide technical and strategic thought leadership to clients in partnership with the Services Account Executives on how to best leverage ServiceNow Technologies.
Develop deep personal relationships with clients and be a ‘trusted advisor’.
Engage with Services Account Executives and SW sales teams to craft beneficial commercial relationships to our clients and partner ecosystem.
Engage with the strategy office and industry vertical teams to participate in innovation and future capabilities.
Participate in large Services and Licensing pursuits.
You will integrate with the Delivery community &
learn how the Expert Services team operates to deliver high-quality and effective solutions for our customers.
You will create customer-facing deliverables describing services proposals and Statements of Work helping customers achieve successful business outcomes.
You will lead the implementation strategy solutioning with the customer to ensure an at-scale product adoption and create even more demand for the ServiceNow platform.