Social Media Associate

Are you passionate about crafting engaging content and connecting with online communities? We're in search of a Social Media Associate who is eager to collaborate and join our social media/community team. We need someone who can contribute fresh ideas, drive engagement, and assist in executing social media strategies to elevate our brand presence across various platforms.
Key Responsibilities:
Social Media Expertise:
Demonstrates proficiency in social media best practices with a focus on TikTok.
Interest Alignment:
Ideally, possess a genuine interest in crafting, candle/soap making, and DIY projects.
Knowledge Development:
Acquires a working knowledge of our products, candle making processes, industry terminology, and common pain points.
Engages with the candle making community to understand their needs and behaviors.
Familiarize yourself with our brand's social media voice.
Works collaboratively with other marketing teams, including the video content team.
Daily Tasks:
Assists with maintaining our social media presence, including responding to comments and inquiries on Instagram, TikTok, and Facebook.
Provides mild to moderate levels of customer support, addressing common candle making and fragrance-related questions.
Assists in drafting and scheduling basic posts, adhering to our monthly content calendar.
Monitor our accounts for spam and engage with the community to foster positive interactions.
Graphic Design:
Handles basic graphic design tasks such as creating Instagram posts, Stories, and Reel covers.
Community Engagement:
Identify potential collaboration opportunities and influential accounts to enhance our brand presence.
Take ownership of our TikTok account, actively growing our following by creating engaging content and staying attuned to current trends.
Experiment with new content formats while maintaining alignment with our brand identity.
Qualifications:
Demonstrated ability to thrive in front of the camera or a willingness to develop this skill.
Proficiency in social media platforms, particularly TikTok.
Genuine interest in crafting, candle/soap making, or related DIY activities.
Strong communication skills, both written and verbal.
Creative mindset with an eye for design.
Ability to adapt quickly in a fast-paced environment.
Proactive attitude with a passion for learning and staying updated on industry trends.
Minimum college degree or high school diploma with relevant experience
If you're ready to take your social media expertise to the next level and become the face of our brand on TikTok, we'd love to hear from you!
The Salary Range is $42,000-$48,000 based upon experience.
Please submit your resume along with a short Cover Letter to tell us why you are interested in this position.
Benefits:
Big company benefits with small company culture! We provide comprehensive medical, dental, and vision coverage with low deductibles. All employees receive employer match for retirement contributions of up to 3% of annual earnings. We have liberal vacation policies and offer additional benefits including technology stipends, gym memberships, and company-paid life insurance.
Employee assistance program
Paid time off
Referral program
401(k)
401(k) matching
Dental insurance
Medical insurance
Vision insurance
Life insurance
Tuition reimbursement
About Us:
CandleScience develops and sells candle and soap making supplies. Our customers vary in size from candle and soap entrepreneurs to seasonal hobbyists. We began in 2003 as a two-person startup, and have become the market leader in the industry.
We work hard to develop natural and safe products that push the boundaries of candle and soap making. Our success is a result of our focus on web development, product development, and operations.
For More About Us:
Igniting Growth with CandleScience |
First Candles, Now Soap. Durham’s CandleScience Expands in DIY Market |
CandleScience and the Science of Candle Making |
Facebook |
TikTok |
Instagram |