Settlement Prep Specialist

Job Description
As aSettlement Preparation Specialist, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You willprovide support for and collaborate with multiple business units, helping our Members expedite their way to financial freedom! You’d be reviewing creditor information, reaching out to creditors to locate accounts, updating account information and ensuring all enrolled accounts are ready for settlement as soon as possible. We’re a growing team and welcome creativity and ingenuity as we work towards perfecting the settlement preparation process. If you have a passion for providing amazing client experiences while helping our internal business partners exceed their goals, this is the role for you!
This position is Monday to Friday only! No weekends!
Starting Pay:
$15/hour (Advancement opportunities available within 3-6 months!)
What You'll Do:
Review creditor correspondence and documents including collection letters, statements and credit reports
Research accounts and contact creditors to find who is servicing the account
Multitasking various work streams daily which requires organization
Achieving individual and team metrics associated with task completion and accuracy
Handle Inbound and Outbound calls with creditors to update account statuses
Process bulk Authorizationto Communicate and Powerof Attorney document requests for creditors
Manage creditor email inquiries and accurately disposition accounts
Conduct special research/creditor projects assigned as necessary