Service Foreman

At MacDonald-Miller Facility Solutions(“MacMiller”) we. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1500 employees across15offices, there is a breadth and variety of work to keep you engaged and inspired.
We enjoy a well-respected history of exceeding our customers’ expectations and. Our clients trust their toughest projects with our integrated teams, including:
New construction –Engineering, fabrication and installation of mechanical systems for new projectsfollowing leanconstructionpractices
Special projects–Retrofits and mechanical repairsfor existing buildings for new efficiencies
Service - scheduledpreventativemaintenance ensuring tenantcomfort,and 24/7 emergency response
Building performance–Controlsystems, fault detection,energy services and remote monitoring
People love to work at MacDonald-Miller, and it’s because we all share the same
– Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
– We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
– Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.
– We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
– We are committed to continuous,. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
– Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.
Requirements
SERVICE FOREMAN:
This is where you come in.
We’re looking for a Service Foreman to provide excellent customer service while driving operational efficiency. Our Service Operations Department maintains a high level of technical service capabilities that maximizes the customer’s experience while delivering profitable growth for the company. This position is responsible for the execution of service and maintenance through the effective management of labor and delivery of services that meet or exceed our customer’s expectations. They are responsible for maintaining active engagement with technicians, key customers and other internal departments to ensure a quality product and maximized customer experience. In return for achieving aggressive goals, you’ll get rewarded with more to own, a ton of growth opportunities, and more freedom than you’ve probably ever had.
The Service Foreman role reports to Kurt Gumerman - Inland NW Operations Manager on a collaborative team working on a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and functions within the organization.
What you will do
Coach, mentor and train service technicians
Provide technician guidance regarding maintenance, filter changes, trouble shoot, diagnose and repair on all equipment and systems associated with the HVAC industry
Understand the processes and procedures for major repairs to systems found in commercial HVAC facilities
Understand air side systems, to include constant volume, VAV, series parallel, etc.
Understand wet side systems to include hot water, chilled water, and condenser water, etc.
Support safety requirements, investigate injuries, review technician injury records, and work closely with Safety Coordinator
Consult with customers regarding resolution of problems
Proficient in handling employee disciplinary actions and evaluations in a professional manner
Provide technical assistance to Sales, Service Coordination and Technicians
Support and implement company policy, procedures, and guidelines
Assist crew in setting and obtaining goals and training
Understand, accept, and support MacDonald-Miller’s Operating Guidelines, Operational Beliefs and Customer Commitment
Perform normal Journey-level HVAC activities and additional tasks as assigned
Partner with AOM and service coordination in Planning, assigning, and directing work
Recruit, hire and train, assign, schedule, coach, counsel, and discipline employees
Assist with Management of staff levels to execute maintenance on time and repairs within performance standards.
Recommend professional training and support team members’ professional development
QUALIFICATION REQUIREMENTS
The candidate must possess the following requirements and skills:
Proven, successful track record of managing people
A minimum of 7 years’ experience in the commercial HVAC field
Good written and verbal communication skills
Project a positive image of the company and themselves to customers
Be a high school graduate or equivalent
A qualified candidate may be required to pass a pre-hire drug screening and physical examination in accordance with and subject to union agreement (after job offer)
Be a Journeyman member in good standing with an affiliated union
Must be able to conform to all federal, state and city licensing and certification requirements as applicable
PHYSICALREQUIREMENTS &
WORKING CONDITIONS
Physical requirements include standing, bending, squatting, sitting, kneeling, lying down, crawling, climbing and driving
Typical working conditions include working on ladders, on rooftops, in crawl spaces, in unheated areas and in all weather conditions
Ability to effectively interact with customers and staff
Demonstrate the ability to effectively use Microsoft Office Products
Competent in WISHA/OSHA job site safety requirement
At a minimum, Seattle Refrigeration License &
Universal Refrigerant Handling License (City Seattle Boiler License preferred)
Good grooming and hygiene habits that are consistent with office environment guidelines
A valid driver’s license, and clean driving record are required
Have an excellent attendance record at prior employment
The candidate must possess and be adaptable to the following physical requirements and working conditions:
Ability to frequently lift or carry 20 to 75 pounds
Ability to assist with lifting or carrying up to 120 pounds when necessary
Must be capable of working ten-to-twelve-hour days when job/business needs demand
Benefits
Compensationis paid according to the union scale, and Benefits are administered by the applicable union trust administrators.
Interested in learning more?
If you’re ready for an adventureand are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!
MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.