Senior Representative, Credit

Job Description
The Senior Credit Representative will manage the accounts receivable to several customer accounts and will act as Team Lead, mentoring and coaching other team members and reviewing data using system generated reports. The incumbent will also Independently perform timely, accurate, and complete account reviews and could be responsible for multiple areas including collections, cash application, credit, call center, reporting and possibly liaison with other operational functions (i.E. Audit, Customer Service, Customer Master Data, etc.).
Responsibilities
Quickly become familiar with Finance Shared Services Accounts Receivable (AR) supported AR and the detailed internal business requirements for their portfolio of credit or collection customers along with understanding the business needs.
Monitor accounts for potential risk, communicate intelligence and make appropriate decisions. Recommend changes to account credit limits and escalate challenges appropriately with regular advice, coordination andguidance from management.
Identify root causes for credit or collection challenges, prepare compelling data presentations and complex trend analysis using tools (e.G. SAP ECC, QlikView, Excel and PowerPoint) and resolve complex payment/credit issues.
Develop and negotiate payment plans or other solutions on past due accounts which may include accounts that are in financial jeopardy. Determine which plans require management approval and escalate appropriately. Resolve customer claims and/or invoices on a timely basis and provide support for order release.
Oversight of team member(s) to ensure accuracy of financial data and presentation to customers is appropriate to distribute. Participation on inter-departmental teams is a necessity.
Provide financial and analytical support to Finance Shared Services supported financial partners.
Operateindependently with moderate supervision and under challenging time constraints.
Facilitates interpretation and understanding of data, identifies risks, and develops recommendations for review by senior management and implements solutions.
Requires a high degree of written and verbal communication skills, as this role will support relationships and engage in effective communication with our customers and internal areas such as Sales, Customer Service and Contracts andPricing resolvingchallenges with minimal guidance andescalations. Provide options to management where issues require escalation.