Senior Relationships Manager, Social Media

The 1000heads Relationships team is a proud, powerful collective of Social Media obsessives, experts managing influencer relationships. You will work closely with a whole host of departmental specialists, from Accounts, Insights, to Design, to Strategy to deliver transformational social-first work for our clients.
We are looking for a Senior Relationship Manager to join our Relationships team in NYC.
Role
The Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. This Includes:
strategy, influencer engagement, content management, FTC monitoring and measurement projections/reports.
Responsibilities
Building client relationships;
listen and understand individual client requirements and consistently meeting if not exceeding their expectations
Building influencer relationships;
establish a genuine connection with influencers of all levels to promote trust and two-way communication
Help lead Profiling briefs to ensure the team have a clear understanding of their target audience
Responsible for ensuring the Profiling processes (briefing and approval) are adhered to
Maintaining a consistent understanding &
competence on Profilingacross all team members;
identification and verification of Influential Voices
Maintaining the exceptional standard of all campaign engagement including ethical considerations
Working along with team to develop, innovative, bring creative ideas and solutions for client campaigns
Responsible for the timely response of all communication from voices and on-going relationship maintenance
Track budgets, manage invoices, administer legal agreements and ensure compliance
Overseeing Event and activation planning, execution and performance.
Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes.
Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with.
Ensuring that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure
Requirements
3-4 years account handling or influencer management experience.
Agency and equivalent experience
Knowledge of the influencer landscape a must
Excellent verbal and written communication skills
Social Platform proficiency·
Understanding of complex information with a problem solving approach
Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role
Ability to work calmly, efficiently and professionally under pressure
Ability to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Meticulous attention to detail &
excellent organizational and time management skills
Passionate, energetic and confident
Team-player:
flexible and challenging
Proficient in Microsoft Office – Word, Excel &
PowerPoint
Benefits
What you get
Great benefits offerings including Medical, Dental, Vision, FSA, Commuter Benefits, Life Insurance and 401K, just to name a few
Generous time-off package, including the last week of the year off
Wellness &
Development stipends
Flexible working environment
Plus, much more!
About 1000heads
1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world. We deliver social &
influencer campaigns toour US roster, which includes;
Google, Arm, Thomas English Muffins, Snapchat, Caviar, Noom &
OPI.
1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
For more information on 1000heads, visit