Senior Manager, Ux Research & Strategy

Job Description
The Innovation and Global Digital Partnerships organization defines the next phase of Innovation for Visa through our global network of Innovation Centers and leads the development and commercialization of Visa products and solutions for Big Tech, Fintech and Platform partnerships. Visa’s product Innovation team drives growth and evolution of customer-centered, market-leading products and services, from the ground up. Bringing together product managers, category experts, design practitioners, strategists, and technologists, we tackle key portfolio challenges to unlock new growth opportunities and create purposeful new payment and commerce experiences to power global commerce ecosystems.
We are in search of a product-focused, business-oriented researcher to become a part of our 0 to 1 innovation team. This role involves utilizing mixed research methods to inform the development and refinement of new products and services. The successful candidate will be tasked with conducting comprehensive research across various emerging sectors within North America. This position demands strong analytical abilities, expertise in qualitative research methodologies, and a solid understanding of product innovation principles. The ideal candidate will collaborate closely with Visa's product innovation team to generate insights and guide strategic decisions for the development of new products.
Essential Functions
Conduct comprehensive qualitative research across various sectors within North America.
Utilize qualitative and quantitative research methods to inform the development and refinement of new products and services.
Collaborate closely with Visa's product innovation team to generate insights and guide strategic decisions.
Analyze and interpret research findings to provide actionable insights for product development.
Present complex research findings to stakeholders in a clear and concise manner.
Stay up-to-date with the latest qualitative research methodologies and industry trends.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Relocation assistance is not provided for this role.