Senior Manager, Labor Relations

Job Description
Brightspeed is looking for a Senior Manager, Labor Relations to provide subject matter expertise and strategy on labor relations, union awareness and employee engagement to HRBPs, leaders and employees. This is a high-profile role that requires the individual to advise senior leaders on potential risks and offer solutions to organizational challenges while effectively communicating with frontline employees and improving the overall employee experience.
This position will report directly to the Senior Director, Labor Relations &
Human Resources Business Support.
As a Senior Manager, Labor Relations, you will have the following duties and responsibilities:
Design and execute a strategy that foster positive relationships between management, employees, and labor unions. This involves analyzing labor trends, assessing the organization's needs, and aligning labor relations initiatives with broader business objectives.
Conduct strategic analysis of labor relations data and trends to inform decision-making and identify opportunities for improvement. Develop long-term plans and initiatives aimed at enhancing labor relations effectiveness and contributing to the organization's overall success.
Manage arbitration files, overseeing the entire process from arbitrator selection to case preparation and presentation at hearings, while also considering the potential outsourcing of representation to optimize outcomes
In collaboration with Labor Counsel (internal and external), Labor Relations, and other Human Resources teams, anticipate and assess legal and other risks to the Company, and devise appropriate measures to avoid or reduce those risks while furthering the successful execution of the Company’s strategies and goals
Develop and deliver targeted communication and training initiatives to promote employee engagement, satisfaction, and retention. Empower and equip managers and HR to confidently address employee issues and effectively navigate union matters, thus strengthening organizational resilience
Serve as the organization's foremost authority on union-related matters, providing expert guidance to management and HR at all levels. This involves advising on risk assessment, recommending strategies for risk mitigation, sharing valuable insights and lessons learned, and offering insights into external labor dynamics that may impact the business.
Evaluate company policies, procedures, practices, and strategic decisions to ensure alignment with the overarching labor relations and employee engagement strategy
Some limited travel is required as the role requires regular face-to-face interaction with employees across the Brightspeed footprint