Senior Manager/ Director, Business Strategy And Operations

Job Description
We are looking for a driven, high impact leader to join our Operations and Supply Chain team. The ideal candidate is extremely organized and able to effectively lead and manage cross-functional and distributed teams in order to drive progress on many projects concurrently. This individual is also highly analytical, ready to solve interesting and challenging problems such as scaling our service supply chain to meet future needs, optimizing operational processes to reduce inefficiencies, and reducing cost in the system while maintaining a best-in-class customer experience. You'll forge partnerships with key external partners as well as internal business partners such as Customer Experience, Product, Engineering, Marketing, and Sales to hit aggressive internal targets. In this high-visibility role you'll own a vertical line of business end-to-end and directly impact the success of the company.
What’s great about this role?
You have a front row seat to strategy development and operational execution as we transform the consumer protection industry
You’ll have real ownership of a part of the business with high executive visibility and high impact - you’ll manage a team of several managers and contributors and own a large portion of the claims expense line in the P&
L
You’ll work on interesting problems that have a real and direct impact on the business
With lots of variety in our ever-changing, fast-paced, entrepreneurial environment, you won’t get bored
You're our ideal candidate if you [are]:
Strong ownership and accountability:
you take initiative to make a positive impact on your business and the company, willing to think outside the box
You’re a results-driven multi-tasker who enjoys motivating others in a fast-paced, dynamic environment
You are intellectually curious, analytical, and detail-oriented, you’re passionate about asking questions, understanding corporate strategy, and delivering tangible results
Highly analytical:
you keep data at the forefront of decision making
Scrappy:
you like rolling up your sleeves and enjoy tactical execution in an entrepreneurial environment
You have a natural ability to interact with others in a genuinely positive manner.