Senior Associate, Client Operations

Job Description
The Senior Associate, Client Operations will be part of a growing Client Operations team on a well-known client. This position has tremendous learning potential and provides the opportunity to work on a high-energy, highly visible account.
The Senior Associate supports the Operations Associate Director and Operations Supervisor with processes, systems management and general operations tasks as delegated. The person in this position will become very familiar with agency systems, ensuring data compliance and reporting. The ideal candidate is someone with an analytic mindset, proactive problem-solving skills, and an eye for detail.
Role Objectives:
Assist the Operations Supervisor with miscellaneous Operations tasks and projects, including process implementation
Project-manage for specific deliverables on a weekly, monthly or ad hoc basis
Work with investment teams to lead an effective and efficient reconciliation process
Lead conversations with investment to troubleshoot invoice discrepancies
Present status items to internal team on a weekly basis
Pull and compile various data views monthly or as-needed, ensuring accuracy
Assist Supervisor/AD with vendor reporting/statement requests and payment status issues
Attend Agency system trainings and meetings (i.E. Mediaocean)