Senior Account & Project Manager

Job Description
The Senior Account &
Project Leader manages client relationships and projects across the Wendy's business. You will lead cross-channel projects, improve processes, and drive efficiencies across departments. Reporting to the Senior Account Director / GM of the Columbus Office.
We are the Columbus branch, and the name of our game is changing it. We've created a unique model where we sit onsite at Wendy's HQ (two words:
Free. Frosty®.) and blow their minds daily with solutions to whatever creative problems they toss our way. We collaborate c with our clients to enhance the expected and embrace the new, the next and the complex. This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.
Our team started small and focused primarily on store signage. In six years, we've tripled in size and workload. That doesn't happen by playing it safe. You'll bring big ideas to every project to solve what the client asks for and what they don't. Strategic thinking is key. The "
Why"
is just asimportant as the "
What"
and "
How."
YourImpact:
Provide holistic, stem to stern Account &
Project Leadership for multiple, simultaneous, omni-channel campaigns and tactics of varying budgets for one or more assigned books of business
Maintain engagement in internal and external client meetings/calls, adding value and input and driving all work related to scope, timing, and costs
Provide back-up support for AL/PL team members
Lead in developing, implementation, and adaptation to, process changes, tools, and marketing projects of the agency, providing feedback and suggestions for improvement to leadership
Foresee and respond to potential problems quickly, partnering with appropriate team members to solve
View the work through a strategic lens from a Project Leadership standpoint optimizing Account management skills in approach to and delivery of the work
Determine scope and timing of projects based on client briefings
Manage assigned team's financial management, demonstrating complete understanding internal and client billing processes
Facilitate creation of internal budgets and estimates including agency fees and outside costs for review
Identify all tactics within an activation plan to be scoped and budgeted for client review·
Monitor scope of work and quote vs actuals to identify when change in direction, scope, etc. will affect production time and costs
Review, collaborate on, and provide accurate monthly billing worksheet direction to finance team by monthly deadline, processing billings for all completed work·
Manage billing packet compilation, review, and verification for assigned businesses
Guide client billing process, ensuring that client financial and stewardship requirements are met and all qualifying billings are processed in full on a monthly basis·
Provide real-time status updates to internal team and client on scope, timing, costs, and next steps through job alerts, emails, and status meetings·
Create &
assign unique, stem to stern job schedules based on scope of work outlined, building detailed schedule in Smartsheet
Project manage all assigned jobs stem to stern to ensure each milestone is completed, managing schedules within system as project evolves·
Support acquisition of client assets, equity files, stock photography, translations, and similar needs for projects and provide to team to facilitate the work·
Manage deliverables and processes for MSAs, SOWs, photo shoots, video shoots, voiceover recording, editing, etc.
Coordinate and facilitate internal project meetings
Engage appropriate team members across jobs throughout the life of the project as relevant to the work·
Maintain all documentation of communication, timing, and attachments for all projects in proper Saatchi &
Saatchi X systems throughout the life of the job