Security Supervisor

Job Description
The Security Supervisor directs and coordinates the activities of the Security Officers actively engaged in the execution of the CFI, Inc. security programs under the direction of Director of Security, Manager of Security and or GM.
As a Security Supervisor, you will:
Ensure daily procedures and responsibilities for Security personnel are followed
Direct and/or conduct internal criminal and civil investigations and act as a liaison to Law Enforcement and Emergency Services Personnel using the computer
Management of government mandated safety and security programs, (such as blood borne pathogen and hazardous communications training) using the computer
Must be able to interact and assist guests. Provide outstanding customer service to guest and resort visitors
Understand and be responsive to the flexible needs of the Sales and Marketing Departments
Interact with the various departments to resolve issues
Ensure subordinates perform their duties in accordance with corporate policies and state law regulating the activities of the security officers
Respond to critical incidents and assume control of incident scene including fire alarms
Oversee operation and maintenance of security systems, electronic lock security and key control access systems using the computer
Write detailed and accurate reports in a timely fashion for daily review meetings using the computer. Incident reports documenting crimes, internal investigations and any other report as required using the computer
Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots
Perform the duties of subordinate officers as required
Attend and participate in operational, staff, safety committee, and risk management meetings as directed
Ensure Westgate Disaster Plans, Emergency procedures and Standard Operating Procedures are followed
SUPERVISORY RESPONSIBILITIES
Directly supervises security officers. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees;
planning, assigning, and directing work;
addressing complaints and resolving problems.