School Operations Associate (Bilingual Spanish) - (24-25) | Kipp Academy West Middle

Job Description
The Opportunity
The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems;
working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning;
and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community. The School Operations Associate (SOA) is a school based position that ensures students, families, and staff have the information and resources they need to succeed. The SOA supports the day-to-day operations procedures that allow the school to run efficiently and effectively.
Key Responsibilities
Assists with the implementation of the day-to-day school based operations policies and procedures
Implements the Great 8 procedures such as arrival and dismissal
Captures all transportation changes from parents
Supports with school based strategies to ensure kids are in seats
Supports application verification calls and updates application system as needed
Supports school events and activities as needed
Supports school attendance process and maintenance of attendance records
Makes daily attendance calls based on guidance from Attendance and PEIMS Specialist
Documents all attendance changes and corrects attendance data
Ensures clear and effective communications with all community members and stakeholders
Ensures all parent facing materials are readily available
Schedules parent meetings with appropriate team members
Manages all phone calls coming into the school and from the Campus Receptionists
Prepares and sends school specific family communication