Sales Manager

Job Description
SUMMARY DESCRIPTION:

Responsible for achieving catering sales revenue goals through solicitation, maintaining existing accounts, and negotiating contracts with meeting and event planners. Ability to represent the property virtually through power point presentations and at industry-related tradeshows. The team member in this position will manage weddings and catering business opportunities from the prospecting and inquiry phase through the implementation of the sales agreement. The team member in this position is responsible for driving revenue to the hotel.
ESSENTIAL JOB FUNCTIONS/DUTIES:
Maintains existing relationships and builds new customer contacts
Solicit wedding and catering business through strategic planning and local events
Full working knowledge of Salesforce including familiarity with blocking guestrooms and meeting space.
Prepares, plans and conducts property site visits with Brides and Social Customers
Identify need period catering business and opportunities for share shifting
Generate ideas and initiatives that further develop existing catering accounts
Identify opportunities to drive additional revenue through the BEO process
Find qualified leads utilizing resources to include tech portals and third party agencies (wedding wire, direct website, bridal expos, NACE)
Create strategies for closing catering business opportunities
Engage in a sales-focused atmosphere that promotes sales growth
Maintain knowledge of competitor’s sales and convention programs in order to generate future leads and be able to sell against the competitive set’s strengths and weakness
Prepare catering and wedding event Resumes and present at Resume Meetings
Effectively communicate with internal and external stakeholders
Other duties as assigned
Managing Profitability:
- Create and maintain a continuous sales funnel
- Ensure synchronicity through planning for operational efficiencies and profitability
- Follow standard operating procedures to ensure profitability targets are met
Ensuring Exceptional Customer Service:
- Create an atmosphere that meets or exceeds guest expectations
- Set a positive example for both team members and guests
- Interact with guests to obtain feedback on quality and service standards
- Respond to and handles situations requiring service recovery
- Strive to improve service performance
SUMMARY DESCRIPTION:

Responsible for achieving catering sales revenue goals through solicitation, maintaining existing accounts, and negotiating contracts with meeting and event planners. Ability to represent the property virtually through power point presentations and at industry-related tradeshows. The team member in this position will manage weddings and catering business opportunities from the prospecting and inquiry phase through the implementation of the sales agreement. The team member in this position is responsible for driving revenue to the hotel.
ESSENTIAL JOB FUNCTIONS/DUTIES:
Maintains existing relationships and builds new customer contacts
Solicit wedding and catering business through strategic planning and local events
Full working knowledge of Salesforce including familiarity with blocking guestrooms and meeting space.
Prepares, plans and conducts property site visits with Brides and Social Customers
Identify need period catering business and opportunities for share shifting
Generate ideas and initiatives that further develop existing catering accounts
Identify opportunities to drive additional revenue through the BEO process
Find qualified leads utilizing resources to include tech portals and third party agencies (wedding wire, direct website, bridal expos, NACE)
Create strategies for closing catering business opportunities
Engage in a sales-focused atmosphere that promotes sales growth
Maintain knowledge of competitor’s sales and convention programs in order to generate future leads and be able to sell against the competitive set’s strengths and weakness
Prepare catering and wedding event Resumes and present at Resume Meetings
Effectively communicate with internal and external stakeholders
Other duties as assigned
Managing Profitability:
- Create and maintain a continuous sales funnel
- Ensure synchronicity through planning for operational efficiencies and profitability
- Follow standard operating procedures to ensure profitability targets are met
Ensuring Exceptional Customer Service:
- Create an atmosphere that meets or exceeds guest expectations
- Set a positive example for both team members and guests
- Interact with guests to obtain feedback on quality and service standards
- Respond to and handles situations requiring service recovery
- Strive to improve service performance