Sales Coordinator

Job Description
Opportunity:
The primary focus of this role will be back-office support of our North American internal and outside sales teams and coordination with overseas offices. The Sales Coordinator will handle the management, execution, and fulfilment of retail merchandise to ensure accurate and on-time delivery. Duties include shipping product samples and merchandise to sales reps, distributor partners, direct-to-retail accounts, end consumers, and marketing agencies. We are currently working a 4/1 hybrid schedule, and only local candidates will be considered.
This opportunity offers tremendous potential for advancement, ideal for someone seeking career development in the consumer products and toy industries.
Responsibilities:
Sales &
Product Sample Support
Support the Sales Team in managing assigned accounts, including new customer onboarding, customizing marketing programs for retailers, coordinating purchase orders, monitoring sales activities, and generating sales analysis.
Liaise between new customers (retailers, distributors, sales reps, and agents) and the Hong Kong Finance team to complete onboarding documents.
Assist in customer vendorization process, coordinating with internal teams (Sales, Finance, and Legal) to ensure all requirements are met.
Work closely with the warehouse team for processing and shipping of domestic orders.
Follow the rules and requirements of various retailer routing guides for shipping products.
Manage and maintain retailer-specific systems and portals. (e.G., Walmart’s RetailLink, Target, GameStop, etc.)
Work closely with the e-Commerce team to ensure product strategies are met (e.G., MAP pricing, product exclusives, etc.)
Manage all aspects of sales samples and delivery between international offices (Hong Kong, Toronto, London, and Mexico) and from the sales team to distributors, retailers, and customers.
Support Finance and Administration to validate stock accuracy and report gaps.
Incoming/outgoing inventory control and record keeping.
QC (customer returns/spot checks).
Identify and report slow-moving products.
Showroom &
Tradeshow Management
Trade show planning, coordinating, and set-up.
Collaborate with 3rd-party vendors to design, plan, and construct exhibition booths.
Manage product showroom and inventory to ensure availability to meet sales requests and customer replenishment needs.
Product Development
Participate in product briefings on new product development and ongoing projects.
Brainstorm with marketing, account, and creative teams to develop product and marketing campaigns.