Rooms Coordinator

Westgate resorts - Kissimmee
new offer (08/05/2024)

job description

Job Description
Are you ready to be a pivotal part of an exceptional hospitality experience? We are currently seeking a Housekeeping Coordinator to join our team and ensure the efficient operation of our housekeeping department. If you are detail-oriented, organized, and enjoy a fast-paced work environment, we'd love to hear from you.
The Housekeeping Coordinator will be responsible for the following duties:
Answering phone calls in accordance with proper etiquette guidelines
Providing the Welcome Center and Front Desk with a daily inventory of units required for check-in
Processing all room-related information, including housekeeping service requirements and clean room reports
Maintaining accurate filing and copying of documents
Updating the room status by color-coding the property grid and making status changes in HotSOS and Fusin systems
Communicating with the Front Desk to receive information on daily unit inventory, VIP unit needs, and cleaning service requirements
Maintaining regular communication with Housekeeping Managers and Supervisors on various matters, including unexpected checkouts, VIP arrivals, cleaning services, pre-registered rooms, clean room updates, and owner unit status
Ensuring an adequate inventory of clean units is available for the Front Desk
Assigning units to be cleaned for the following business day
Assigning daily cleaning services, including mid-week services and piece work for property cleaning teams
Keeping daily records of the number of units cleaned and serviced by the Housekeeping Department and external contractors
Receiving updates from inspectors on units in inspection status and determining whether they are ready to be put back into inventory for the Front Desk
Processing the "
All Rooms"
report and filing it with daily paperwork
Performing any other duties as assigned

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Rooms Coordinator

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