Risk Management Specialist

BeEvolvedHR is hiring a Temporary Risk Management Specialist for a long term project in Cary, NC. This is a hybrid role.
Position Overview:
Performs responsible business and operational functions which involve considerable attention to detail, exercising independent judgment in a fast paced, highly relational, and adaptive environment. Supports a wide variety of complex activities for the Risk Management Division while fostering coordination and communication to ensure a collaborative work environment.
TYPICAL TASKS:
Serves as the primary support staff for Risk Management, performing a wide variety of responsibilities to include mail handling, claims processing, insurance compliance, invoice and payment processing, and other related risk management functions utilizing a range of software packages;
Responsible for handling claim files from open to closure including opening claims with insurance carrier, handling internal claims, obtaining and filing claim related documents, entering claim data in database;
Prepares, reviews and processes invoices and requisitions for claims and vendors ensuring completeness, and conformance to established standards;
maintains and processespurchasing and accounts payable requests;
tracks invoices and claim payments;
Reviews certificate of insurance for accuracy and compliance with insurance requirements;
communicates with departments, contractors, vendors, and consultants regarding insurance requirements and certificates, files certificate of insurance;
Serves as the contact to citizens, staff and insurance carriers regarding claims, insurance and risk management related inquiries and questions;
bringing resolution to citizen, internal staff, and external parties’ inquiries;
Assist Risk Management Coordinator with other risk management functions, special projects;
and other duties as assigned;
Maintains proficiency in computer hardware/technology and the following software programs:
Microsoft Office Suite products, Box, OneDrive, SAS, Salesforce, Naviline, DocuSign, Laserfiche, Adobe, AS/400;
Records Management including accurately scans appropriate documents, files electronically, ensures that all information can be accessed as needed;
follows State and Federal Records Retention Policies;
KNOWLEDGE, SKILLS, AND ABILITIES:
Thorough knowledge of standard office practices and procedures, equipment, and support techniques;
personal computers and related software. Ability to acknowledge citizens, staff, and external third parties and provide resolution to all inquiries;
collaborate with counterparts to utilize best business practices and procedures;
think both creatively and strategically;
communicate effectively;
follow oral and written instructions;
work independently on responsible and confidential assignments;
acquire knowledge of the policies, procedures, and services of the Town and departments to which assigned;
prepare and maintain complex records and reports;
balance and shift priorities in an adaptive environment.
EDUCATION AND EXPERIENCE:
Any combination of education and/or considerable experience in business operations and office management to perform the tasks associated with the position.
SPECIAL REQUIREMENTS:
Preference will be given to candidates who have experience who have experience working in a job that required direct quality contact with customers. Preference will also be given to candidates who have insurance, safety, or risk management. Knowledge of Microsoft Office and the ability to operate standard office equipment is required. Effective oral, written, and interpersonal communication skills with a customer service focus are essential. Organizational skills and the ability to effectively interact with the public is highly desire