Release Manager

Santander bank, n. a. - Dallas
30+ days ago (20/09/2020)

job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at Santander US.
As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Talent Acquisition colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Description
The Release Manager is responsible for the maintenance of day-to-day release management operations of an application, as well as diagnosis and recovery, and ensuring alignment with system standards.
Essential Functions:
Release Manager:
· Identify dependencies and risks in development and testing of features and fixes and resolve them expeditiously
· Facilitate cross-department coordination of release management functions
· Manage risks and resolves issues that affect release scope, schedule and quality
· Plan and manage all agreed release activities, the release calendar and the release schedule for all core services and ensure alignment across key partners
· Work with development and QA team to understand impacts of branches and code merges
· Participate in the co-ordination of Go-Live activities including the execution of the deployment plans and checklists
· Manage production issue triage process to ensure speedy resolution of issues and bugs
· Perform postmortem reviews to identify root causes of release issues and continuously improve the process.
· Work closely with Development Engineering, Data Engineering, and Business Stakeholders to plan release contents and schedule.
· Will require to do on-call support as needed.
Other Functions:
Other duties as assigned.
Requirements:
Education - Bachelor's Degree:
in Computer Science/Software Engineering or equivalent field.
Or equivalent work experience
Experience - 5-9 years Experience supporting web-based applications by applying relevant technology architectures.
Skills &
Abilities - Knowledgeof end-to-end systems development life cycles (i.E., waterfall, iterative and other modern approaches to software development)
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Demonstrated ability to communicate effectively with both technical and non-technical individuals
Ability to collaborate and perform in a dynamic and continuous-improvement seeking environment
Excellent problem-solving, team, and time management skills
Resourceful and proactive in gathering information and sharing ideas
Hands-on experience with problem diagnosis and creative problem solving skills
Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques
Ability to independently manage multiple tasks and client commitments concurrently
Strong attention to detail
Self-motivated and highly professional with ability to lead and take ownership and responsibility
Ability to engage in technical conversations with various technical support groups
Working Conditions:
Frequently:
Minimal physical effort such as sitting, standing, and walking.
Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer’s Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Employees desiring consideration should complete an online application, utilizing the appropriate process as subscribed by the posting entity. Employees should provide all pertinent information to support their candidacy.
To be considered eligible for internal posting, Santander employees must meet all of the following eligibility requirements:
Completion of at least one year of active service in Santander
Completion of at least twelve months in current position
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Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

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Release Manager

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