Quality Associate

Mattel - Jonestown
new offer (09/05/2024)

job description

Job Description
The Opportunity:
The Quality Assurance Associate, reporting to the Quality Manager of Distribution &
Logistics, is responsible for supporting the Mattel quality and compliance standards throughout the manufacturing/operations processes at Mattel in order to ensure that the customers’ expectations are met, and only pristine, compliant, active products go back into inventory.
What Your Impact Will Be:
Perform inspections and audit internal production/processes within established procedures and guidelines to determine acceptability of product based on knowledge of company's quality standards.
Document all inspection results in proper computer locations in a timely and accurate manner (Oracle, WMS, spreadsheets/databases).
Track and follow up with supervisor on 100% inspection progress and workload.
Assist in processing quality related customer returns, as needed
Cross-train to assist in other departments, as needed.
Maintain QC sample inventory and distribute QC samples to the DC’s.
Communicate and document non-compliance findings appropriately and within a set timeline.
Perform minor rework and/or repackaging of rejected products.
Communicate quality findings to the various Floor Supervisors and summarize in a written report.

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Quality Associate

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