Project Manager

Job Description
The Project Manager (PM) plans, executes, and finalizes projects according to strict deadlines and within budget. The PM leads the effort to define and communicate project timelines, resources, and budget and oversees quality control throughout the project’s lifecycle. The PM acquires resources and coordinates efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and has comprehensive knowledge of the status and timelines for all tactics associated with a project or campaign. The PM should communicate project knowledge and updates to team members and take a proactive approach to identifying potential risks and implement problem-solving tactics to maintain predetermined timelines and budgets.
Job Duties
Project Planning and Management
Maintain an understanding of client business, objectives, and tactics
Coordinate proposal/new business presentation trafficking and deliverables
Cultivate understanding of company project process and procedures
Review and contribute to project briefs and initiate project kick-offs
Set and reinforce project expectations of team members and vendors
Develop detailed project plans and timelines adhering to company process, including breakdowns of individual team tasks
Evaluate available resources and assign billable work to internal team members or obtain external supplemental resources as needed
Assume responsibility for tracking and maintaining timelines and delivery of all projects throughout all project stages with internal team and external resources
Develop internal project status reports and conduct weekly team project review meeting
Route documents and next-step directions to team in a timely manner to maintain efficient completion of deliverables
Monitor team progress to identify potential delays and proactively call team meetings to resolve queries and provide additional direction
Regularly maintain ongoing project-related communication with core team, client, and external resources
Financial Management and Tracking
Enter and maintain project budgets and billing schedules in company financial system
Evaluate project progress against contracted billing schedules and initiate AR invoice requests
Maintain cost-to-complete estimate report for active projects
Complete internal invoice forecasting on monthly basis
Create monthly client accrual reports
Track budgets of active and completed jobs against total yearly client budgets
Monitor project status and notify Account Services of budget risks or out-of-scope financial impacts
Review project labor and expense reports to identify incorrectly recorded project hours or expenses, potential performance efficiency issues, and possible out-of-scope project hours and address with Account Services team
Perform budget reconciliations at the completion of all projects
Assist Senior PM and Account Services team in troubleshooting client financial questions and discrepancies
Account Management Support
Support the Account Services team in delivering any and all project-related updates to the client, including but not limited to financial, timeline, and client status review/updates
Assist Account Services in determining and refining project specifications, and developing proposal cost and timeline estimates based on these specifications
Assume a client-facing role as appropriate to discuss project timelines, budgets, or updates
Serve as the primary client contact when the Account Services team member is traveling, out of the office, or unable to respond to the client
In coordination with the Account Services team, ensure that all client requests receive timely responses and are initiated with the team, completed, and delivered to the client in a timely manner
Quality and Risk Control
Ensure that all quality control measures (eg, editorial review, graphics review) are completed
Initiate and maintain electronic files for all projects
Ensure all project specifications sold are being met and delivered to meet or exceed client expectations
Key Competencies
Professional behavior and confidence
Ability to manage outcomes to win-win resolution
Ability to present ideas and supporting rationale to internal and external teams in an effective manner
Expert communicator both verbally and in writing
High level of integrity, confidentiality, and accountability
Well-developed professional communication skills, including written and interpersonal
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and management skills
Proactive, solution-oriented approach to project management
Highly developed organizational skills and attention to detail and timelines
Ability to coordinate and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals
Capability to adhere to structure while maintaining ability to be flexible, creatively problem-solve, and be decisive
Ability to identify key issues;
creatively and strategically overcome challenges or obstacles
Sound analytical thinking, planning, prioritization, and execution skills
Proficiency in Microsoft (MS) Word, Excel, PowerPoint applications
Ability to master various content management systems
Desire to meet professional goals and acquire new skills