Program Manager, Offer Lifecycle Readiness

Job Description
Role
ServiceNow is experiencing tremendous growth with the market acceptance of our cloud-based workflow management products, apps, and industry solutions and we are transforming our Enterprise NPI operating model to support our speed of innovation.
TheProgram Manager, Offer Lifecycle Readinesswill lead cross-functional, strategic product launches ensuring value chain readiness and accelerating time to value. You will also drive continuous optimization of our NPI processes. The ideal candidate has a proven track record of launching commercial offers successfully, turning strategy into execution, transforming to drive operational scale to support speed of product innovation, and delivering business outcomes on time and with high quality. The successful candidate is a results-driven leader who brings a strategic approach and thought leadership to achieve desired business outcomes. In addition, the selected candidate has demonstrated operational rigor and continuous delivery of improvements with measurable impact.
What you get to do:
Define and execute program plans with cross-functional GTM teams to ensure lead-to-cash and goal-to-commission operational readiness for launch.
Influence and work cross-functionally to align and execute functional project plans, identifying, and actively managing risks and issues to resolution to ensure successful launch and lifecycle management of commercial offerings.
Turn monetization strategy and recommendations into execution
Own comprehensive planning ensuring deliverables are completed on time, on budget, and with quality, including post launch readiness
Define &
manage KPI’s across product lifecycle
Accountable for identifying and driving action plans cross-functionally to improve KPI’s
Mobilize and orchestrate a variety of transformation initiatives, including digitization and automation projects
Develop, manage and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives
Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions
Deliver progress updates to stakeholders and leadership