Principal Technical Consultant / Integrations Specialist

Job Description
The Team
The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.
The Role
The Principal Technical Consultant/ Integrations Specialist is the functional and technical expert of a customer engagement team – consulting with customers and configuring ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integration Consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps.
What you get to do in this role:
Devising and reporting on integration development plans and strategies.
Developing asynchronous messaging architectures, rule-based systems, and network architectures.
Coordinating activities with other developers to ensure that integration projects are completed on time.
Formulating strategies and designing architectures for systems integrations.
Ensuring that best practices in integration processes are followed by the organization.
Checking and correcting conflicts in data configurations and overlaps.
Maintaining the integrity and smooth functioning of the company's integration architecture.
Analyzing and improving current system integrations and migration strategies.
Identifying, debugging, and advising on system errors or architecture issues.
Assisting with the management of organizational databases and retrieval systems.