Principal Contract Manager Ii - San Francisco Human Services Agency

Job Description
Under limited direction, the 1825 Principal Administrative Analyst II will manage the Human Services Agency’s contracts portfolio, which includes approximately 415 contracts worth over $320 million. The incumbent will supervise a team of contracts professionals by managing subordinate workload, monitoring work product, and implementing unit goals and objectives. The 1825 will actively participate in planning, directing, evaluating, and developing contracting policy and procedure protocols designed to improve working relations with Program and other Department staff and managers. The incumbent will develop, direct, and analyze highly complex and high-value contracts by processing all relevant documents and obtaining necessary approvals. The 1825 Principal Administrative Analyst II will also use specialized analytical software and complex business intelligence systems to conduct analysis of high-level reports, forecasting of expenditures, and contract underspending to inform departmental budget decisions. The 1825 will focus on high-level strategic planning, analysis, and evaluation of HSA’s Contracts unit and represent HSA before commissions and with other internal/external stakeholders.
ESSENTIAL DUTIES AND FUNCTIONS
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list;
this position may include additional duties as assigned.
Assume the role of Director of Contracts during the Director's absence, providing effective leadership, strategic guidance, and oversight to the unit, including contracting review and approval, to ensure the smooth operation of the department and the successful management of contracts and related initiatives.
Provide support, guidance, and direct supervision to contracts professionals, including but not limited to, classifications 1823 and 1824 who each manage approximately 40-50 assigned contracts from initial development of scope of services and preliminary program/project budget, solicitation, and negotiation through formal contract approval and execution.
Supervise 1404, 1406, 1822, 1823, and 1824 staff in a broader team management role. Coach, counsel, mentor, and discipline subordinate staff (as needed). This process may include assignment of work, regular review of subordinate work product, conducting regular performance evaluations (PARs), as well as coordination of necessary tools and resources (in collaboration with the Director of Contracts and other Department managers) to ensure subordinate staff performs to Agency expectations. Conduct regular in-person supervision meetings and be available to staff for consultation.
Plan, supervise, and evaluate the solicitation process of all contracts staff and provide final sign-off on Requests for Proposals (RFP) before they are published. Plan, develop, and direct highly complex and high-value contracts.
Provide senior-level expertise by making recommendationsfor improvements in the areas of public contracting, including during multiple one-on-one contract negotiations.
Work independently to monitor contracted services and conduct contract compliance audits;
prepare written reportsof analyses on contractor performance including development of corrective action plans to facilitate necessary performance improvement, and contract modifications as necessary and appropriate. Manage subordinate contract monitoring to ensure timely completion. Monitoring includes both off-site and on-site activities.
Plan, develop, implement, and evaluate unit goals and objectives and actively participate in the development of contracting policy and procedure protocols designed to improve working relations with Program and other Department staff and managers.
Establish performance goals for contracts and evaluate whether they are being met in each of HSA’s two departments by analyzing data to identify areas for possible revisions to achieve better outcomes. Report findings to Budget and/or Program staff and make recommendations.
Provide specialized analysis of high-level reports and forecasting of expenditures and contract underspending to inform departmental budget decisions. Provide specialized analysis and forecasting to make policy recommendations on complex contracting with significant financial impact. Coordinate and expedite processing required for final contract approvals and certifications.
Conduct complex data analysis with the use of specialized analytical software and complex business intelligence systems, which include but are not limited to:
Oracle BI, BOMS Reporting Tools, FSP-Salesforce Reports and Analytics, Contract Administration Reporting On-line (CARBON), and Procurement and Contract Tracking (PACT) systems. Work independently to perform complex quantitative and qualitative analysis of contracts data to ensure resources are being allocated optimally and overall outcomes are being met.
Identify and analyze highly complex existing, newly enacted, and proposed local, state, federal legislation, policies, and procedures to advise management on potential impact to HSA contracting processes and effectively present recommendations.
Troubleshoot and provideaccurate and actionable advice to department stakeholders;
identifying root cause ofhighly complex problems,and formulating and executing solutions.
Respond to public information requests from internal/external stakeholders by deadlines given. Work collaboratively with Contractors and interested stakeholders to resolve policy, contracting, and service delivery issues. Serve as a resource to both internal and external customers.
Present to commissions, the Board of Supervisors, and other bodies as assigned.
Interpret and maintain City/County Departmental standards, criteria, and policy as they relate to contracting.
Fully comply with the City’s Statement of Incompatible Activities as approved by the Ethics Commission. Compliance includes but is not limited to:
Restrictions on Incompatible Activities;
Restrictions on Use of City Resources, City Work-Product and Prestige;
and Prohibition on Gifts for Assistance with City Services. For additional detail refer to:

Collaborate with Human Resources on staffing needs including but not limited to taking the lead on recruitments by completing the Requests to Fill (RTFs) and serving as Subject Matter Expert on exam and interview processes.