Pharmacy Information Systems Technical Specialist

Job Description
Reporting to the Pharmacy Director this position will provide support to the Computer Support Pharmacist in updating and maintaining multiple pharmacy system databases;
pharmacy system hardware maintenance, resolution of departmental charge issues and responding to audits from hospital patient accounts and auditors within the pharmacy information system.
Principal Duties:
Assists the Computer Support Pharmacist in coordinating, selection, testing and implementation of new pharmacy automation technology.
Participates in training and orientation for all Pharmacy Automation Technology
Responsible for pricing updates in the pharmacy information system to correspond with new contract information as it becomes available
Communicates with telecommunications for departmental system requirements
Assumes responsibility for responding to patient accounts regarding patient billing issues
Serves as a resource for informational inquiries regarding all technical aspects of the pharmacy information system
Responsible for user management functions
Fully utilizes capabilities of the pharmacy automation systems and reporting tools
Coordinates data collection on system performance issues
Develops custom reports and modifications to systems as needed
Ensures all clinical alert systems are functioning and used to their full ability
Routinely updates the pharmacy drug database by adding, deleting and revising charges
Performs duties and requirements of a Pharmacy Technician II when needed
Monitoring and optimization of automated dispensing cabinet inventory
Filing and maintaining records of automated dispensing cabinets
Troubleshoot and triage pharmacy automation technology issues