Pharmacist Supervisor

Job Description
THE POSITION:

The Pharmacy Supervisor is a key service line management position responsible for the effective administration and management of Patient Services Care Team Pharmacists (clinical pharmacists) and the Pre-Commercial program organization. This individual reports to the Director of Pharmacy Dispensing and works with the Manager of Supply Chain &
Logistics under the umbrella of Pharmacy Practice and Specialty Solutions. This supervisor leads by promoting adherence of patients to prescribed therapy, positive clinical outcomes and overall satisfaction of patients receiving rare disease therapy in both pre-commercial (clinical trial) and commercial stages. This position manages patient counseling, drug use review, pharmacist accuracy, adverse event reporting, treatment adherence/compliance, and on-call pharmacist services. This supervisor is familiar with a variety of pharmacy practice concepts, safety focused practices and procedures. Pre-commercial programs are dedicated to servicing the needs of patients enrolled in and study sites participating in clinical trials and Expanded Access Programs (EAP) and supports all operations that touch ELSS pre-commercial services such as those from:
Contract Research Organizations (CRO’s), Interactive Response Technologies (IRT’s), Pharmacies, Advocacy Groups and others.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Works with VP, Director and Senior Leadership Team for budgeting and forecasting for their department.
Maintains accuracy to ensure that all prescription orders are processed promptly.
Accurately performs various functions involved in Pharmacy department including the development and implementation of workflow strategies and procedures, as it relates to day to day operations.
Acts as a point of contact between the HUB (call center) or other Ancillary Pharmacy sites when it comes to patient escalations regarding medication related issues and concerns.
Maintains, with Director, a well-organized pharmacy in compliance with State Board of Pharmacy.
Functions as a trainer for new pharmacy technician staffas well as provides continuing education training to current staff.
Works closely with the Director andVP of Pharmacy Practice on quality measure reporting and error tracking for pharmacy staff.
Focuses on results in a professional, ethical, and responsible manner when dealing with customers, vendors, team members, and others.
Accepts being accountable and responsible in work practices and expectations. Delivers what is promised.
Fosters a collaborative, team-oriented attitude. Communicates effectively with others with clarity and transparency.
Uses innovative critical and creative thinking to evaluate and solve work and customer issues.
Seeks assistance in solving work problems through collaboration and information seeking.
Participates in new hire interviews and offers recommendations about the candidate to the PIC.
Schedules Pharmacists ensuring sufficient coverage for each client is supported and ensuring shift changes run smoothly.
Contributes to policy changes, goal setting or making recommendations for improvements.
Acting as pharmacy representative on various committees and work groups
Excellent oral, written and interpersonal communication skills.
Exhibits strong customer service skills.
Effective organizational and problem solving techniques a must.
Must be reliable, goal oriented, and possess the skills needed to work independently as well as with a team.
Acts as a subject matter expert in pharmacy software system and facilitates training to staff, as well as deals.
In the absence of more senior pharmacy leadership, authorized and responsible to act as pharmacy leader to ensure that all critical/essential duties and responsibilities are lawfully carried out
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
EXPECTATIONS OF THE JOB:
Travel up to 0-5%
Hours 40 hours per week Monday to Friday during business hours.
Must keep up with pharmacy regulations
Maintain pharmacist licensure