Peoplesoft Functional Benefits Lead Analyst (Hybrid Workplace) - Controller'S Office (1054) ...

Job Description
The PeopleSoft Functional Benefits Lead Analyst is responsible for leading the business analysis process and documentation which involves acquiring and documenting knowledge from subject matter experts in the City and County of San Francisco Health Service System and for translating this knowledge into functional solutions that are designed, tested and implemented in the PeopleSoft HCM system.
Essential duties include but are not limited to:

Support and lead projects including implementation of enhancements, new functionality, bug fixes and system upgrades
Follow the system development lifecycle, internal policies and procedures.
Utilize Oracle SQL Developer, PeopleSoft Application Designer, Query Manager, and Process Scheduler to support new development and production support break-fixes.
Act as a project manager. Ensure tasks are identified in the project plan, assigned with reasonable time and completed by the due dates. Report project status on a regular basis to project team, senior management and stakeholders. Raise critical issues to stakeholders and senior management as they arise. Collaborate with project team to provide resolutions.
Supervise a team of one or more, including recruitment, performance goals and reviews for subordinate staff. Prioritize, assign, review and participate in the work of subordinate(s) in assigned unit. Analyze team resource allocation and manage work assignment distribution.
Gather business requirements from stakeholders, departments, executive and senior management. Analyze and translate business requirements into systems functional requirements and create functional specifications documents.
Collaborate with Technical Team on technical development and testing.
Perform functional testing by creating, maintaining, and executing test scripts and plans. Testing spans individual component to complex end-to-end functionality.
Troubleshoot and resolve production system issues raised by end users. Work closely with requesters to identify resolutions to address the issues which may require collaboration with other teams.
Diagramming policies and processes of the business practices and requirements
Linking business processes with the setup and business rules of the HCM system
Understanding the processes and methods employed to perform requirements gathering, fit/gap analysis, and test planning;
defining and implementing application configuration settings
Performing complex data analysis
Conducting trainings for end users
Collaborating with technical unit to develop functional and technical designs
Developing test plans, conducting testing, design, and development of data interfaces
Developing, documenting and testing security roles and permissions
Identifying, managing, escalating and resolving issues and risks throughout the software development life cycle
Keeping up-to-date functional documentation
Performs other duties as assigned