Parts Counter Sales Representative

Job Description
Are you great with people and possess mechanical or parts aptitude? Do you enjoy working in situations where no two days are the same and you can continually learn new things? TCI is looking for a customer-oriented Parts Counter Sales Representative. This role requires strong interpersonal skills to sell commercial vehicle and equipment parts to external customers in person or over the phone.
WHAT WE OFFER:
401(k) with company match
Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
Paid time off including paidvolunteer time
Disability insurance
FSA and HSA options
Company paid Life and AD&
D insurance
Maternity leave
Employee assistance program
Wellness program
Company paid uniforms
Company paid boot allowance
OEM and vendor certification training at no cost through our state-of-the-art Training Center at our Troy &
South Bend campuses to maintain your certifications and obtain new ones
Tool insurance at no cost
Company-supplied specialty tooling
WHAT YOU'LL DO:
Sell parts over the counter or on the phone in a dynamic, fast-paced environment.
Use provided resources to look up parts and technical information, determine parts inventory, and locate stock in-house or within the greater TCI network in a timely manner.
Execute all sales transactions accurately, thoroughly, and promptly per TCI policies including signatures, credit card verification, and customer identity.
Promptly schedule orders for daily shipment, delivery, or customer pick-up.
Issue credits for returned parts, ensuring that the original invoice or its reference number is available to verify purchase price.
Routinely follow-up with customers on order status, estimates, or to provide routine sales calls to current and potential customer base.
Accurately enter part numbers to determine parts costs on repair orders.