Partner Advocate Director

Job Description
We are looking for a Partner Advocate Director to work as a trusted partner to our SVP, Global Partnerships &
Channels by driving cross-functional alignment to ensure a great experience for ServiceNow’s partners and engagements.
What you get to do in this role:
Optimize the Partner engagement process for the ServiceNow SVP and team from first meeting to deal execution
Ensure team is leading partner engagements with excellence via strategic partnerships with sales teams, thorough and thoughtful briefing documents, compelling and relevant meeting materials and best-in-class follow ups
Prioritize which Customers and Partners Executives spend time with, working with regional sales and product leaders
Establish a deep understanding of all ServiceNow’s product offerings and incorporate this into customer discussions / solutions
Operate as Partner Engagement lead for the ServiceNow SVP on the most complex Customer meetings / initiatives
Work with Sales, Product, Engineering and Industry leadership teams to problem-solve and resolve key customer issues that are stalled
Deepen customer/partner relationships:
work with the Sales and Customer Success organizations to proactively engage top customers and partners
Lead quarterly reporting of team performance to demonstrate the impact and reach of President / Product GM customer engagements
Expand the team while sustaining gold-standard performance and high operational efficiency