Outcomes Program Associate - Bluhm Cardiovascular Institute Full-Time Days

Job Description
The Outcomes Program Associate BCVI reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Since the launch of the BCVI, we have achieved outstanding outcomes. We want to remain a leader in the field through consistent oversight of our quality outcomes. Our vision is to continue building and enhancing the outcomes management program within the BCVI to achieve and maintain the Best Patient Experience with optimal clinical outcomes and enhanced quality metrics. The program will continue to ensure and promote operational excellence, quality outcomes, patient satisfaction, and communication to physicians and consumers.
This Outcomes Program Associate BCVI will ensure and promote operational excellence, quality outcomes, patient satisfaction and physician communication.
Responsibilities:
In relation to the Outcomes Management program for the BCVI:
Conducts primary and secondary research analysis on assigned quality outcomes initiatives
Compiles data on utilization and benchmarks related to cardiovascular disease (as warranted) by working with NMH departments or other campus partners (i.E. NU, NMFF)
Conducts literature searches and maintains files on RESUME research, initiatives, and industry benchmarking
Keeps current with health care reform and policy impact on quality measurement/performance for cardiovascular disease
Assist in outcomes program development
Works closely with the departments who are monitoring cardiovascular data such as (but not limited to):
Business Development (i.E. CaseMix, UHC, CompData)
Clinical Documentation
Clinical Quality (i.E. Leapfrog, “Get with the Guidelines”, other quality indicators)
Clinical Trials Unit (i.E., databases for the Society of Thoracic Surgeons (STS) and American College of Cardiology (ACC))
Emergency Department
Infection Control
Patient Care Services
Physician Practices (i.E. Centers for Medicare and Medicaid Services Physician Quality Reporting (PQRI))
Patient Services (i.E. Patient Satisfaction)
Surgical Services
Vascular Surgery (i.E. National Surgery Quality Improvement Program (NSQUIP), other vascular outcomes
Assist Outcomes Manager to achieve BCVI global (as well as Center specific) goals:
Assists the BCVI outcomes manager in the development and implementation of BCVI outcomes program initiatives such as:
Performs analysis as warranted to monitor performance of BCVI’s cardiovascular outcomes
Compares preliminary evaluation and analysis of cardiovascular performance to industry benchmarking evaluations
Assists in updating outcomes reporting dashboard with both qualitative and quantitative analytical evaluations
Supports BCVI outcomes manager’s efforts to continuously enhance and improve approaches to monitoring internal and external quality reporting requirements
Supports BCVI outcomes manager efforts to ensure accuracy and integrity of outcomes data depicted on internal websites, such as NMH website, and NMH online marketing materials as well as external sites (i.E. Leapfrog, Consumer Reports/STS Public Reporting/Managed Care quality reporting)
Supports the development of processes to assist the BCVI leadership in improving outcomes/performance (as warranted)Identify red flags and put together action plans as appropriate to address
When indicated, lead multi-disciplinary teams in process and outcome improvement initiatives (whether as a formal DMAIC project or informal improvement project)
Engage with clinical leads or lead efforts related to larger outcomes task forces such as TAVR and/or Transcatheter Valve programs at large and Heart Failure Readmissions.
Create and lead presentations on a quarterly basis to update BCVI and NMH leadership on outcomes performance across the service line
Provide recommendations for outcomes used towards marketing initiatives and put together materials/graphs/presentations for publications
Internal and External Education
Supports BCVI outcomes managers efforts to educate NMH and our campus partners (i.E. NMFF, NU) as well as outside entities (i.E. Leapfrog)Own process for updating various clinical teams at Quality Management committee meetings on RESUME outcome performance (i.E. Cath Lab QM, EP QM, CCU QM, DOM QM, Galter 10 QM, Vascular QM Conference and additional venues such as faculty meetings/conference for cardiac surgery)
Additional Responsibilities
Assists BCVI outcomes manager in providing supporting materials for BCVI leadership presentations guided towards philanthropic efforts, marketing efforts and general BCVI program development
Foster a positive environment through open, respectful communication patterns
Adhoc projects as warranted
Supports performance improvement initiatives in cardiovascular patient care processes provided by clinical staff in the hospital and at other NMHC programs on an ongoing basis.
Monitor performance of initiatives and support quality improvements as applicable