Operations Supervisor (Night Shift)

Job Description
Is hiring for anOperations Supervisorto contribute to ourOperations/Manufacturingteam inJackson, TN. An Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. Ensures that all TAT times are observed in accordance with priority work and customer commitments. Monitors and instructs all associates assigned to shift and ensures that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices.
Want to join a key team that helps the world read?
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!
Schedule:
C Shift:
Sunday-Tuesday 7pm-7am + every other Saturday 7pm-7am
What You’ll Need:
HS Diploma or GED
2 years’ experience in a supervisory position within a production or manufacturing environment, or comparable management experience.
What You’ll Do:
Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place.
Work to ensure that all assigned tasks are accomplished in a timely and effective manner.
Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures.
Manage multiple distribution systems and processes including DMS, Distribution Management and PKMS, to ensure timely delivery of high priority work and ensure all orders are shipped in a timely manner.
Track department processing, in accordance with established TAT schedules and production goals.
Audit individual productivity and quality to ensure associates are meeting expected and established standards.
Identify root causes of failures to meet these standards and necessary takes corrective action.
Compile a thorough pass-down to inform incoming shift of current operations and department status, through an interactive crossover with incoming management staff.
Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels.
Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately.