Operations Manager

The Operations Manager is directly responsible for the administrative functions associated with all operations of an Aveanna branch. Additionally, Operations Manager is responsible for initiating and maintaining compliance with all Federal and State regulations governing Home Health Care Agencies and ensuring compliance with Aveanna's policies and procedures. The Operations Manager is appointed by Area Support Manager, AVP, and/or Area Director, AD.

Responsibilities of the Operations Manager:

Oversees onboarding process
Payroll Processes
Staff development including orientation, in-service education, and continuing education
Assure appropriate staff supervision during all service hours.
Meets with locations leaders on routing intervals;
participates in area meetings.

Plan and implement branch improvement opportunities in administrative functions.
Thorough review of activity reports and other performance data to measure compliance and goal achievement.
Consistently meet reporting deadlines
Branch compliance with federal and state regulations
Ensure hiring processes are followed.

Daily payroll utilization
Driving EVV Utilization
Driving Electronic documentation (EMR) utilization
Compliance tracking
Unemployment claim management

Worker compensation management
Travel between offices as needed

Requirements:

High School Diploma College degree preferred
Criminal Background check completed and results within parameters of Aveanna policy.

Valid Driver’s License and Acceptable MVR

Preferences:

College Degree Preferred
2-3 Years Management Experience Preferred
Healthcare experience a plus

Physical Requirements:

Must be able to speak, write, read and understand English
Must be able to travel;
company does not provide vehicles or transportation

Occasional lifting, carrying, pushing and pulling of 25 pounds
Must be able to lift 50 pounds
Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Weekly Dashboard update

Skilled and Unskilled Admissions by Provider

Discharges by Branch - detail
Admissions/Discharges/Census/Visits/Hours by Branch

Reports for Compliance

unsigned visits (report attached)
timesheets (DARs not reviewed) (report attached)

Oasis due
Oasis to review
Oasis to complete
Clinical orders due
POC (485) to review

POC to receive (orders not signed by MD) (report attached)
auth reports - patients exceeding auth
payroll scrub - MAV, revisits, nhnf/refused
ABN tracking and checking for accuracy

Reports and Tasks

Hold patients (report attached)
active patients with no services
pre admit patients (report attached)
Record requests
Software tickets

password resets
DPH/Auditor requests
Oasis validation reports
Oasis error reports
CAHPS reporting (patient satisfaction reports)

The Operations Manager is directly responsible for the administrative functions associated with all operations of an Aveanna branch. Additionally, Operations Manager is responsible for initiating and maintaining compliance with all Federal and State regulations governing Home Health Care Agencies and ensuring compliance with Aveanna's policies and procedures. The Operations Manager is appointed by Area Support Manager, AVP, and/or Area Director, AD.

Responsibilities of the Operations Manager:

Oversees onboarding process
Payroll Processes
Staff development including orientation, in-service education, and continuing education
Assure appropriate staff supervision during all service hours.
Meets with locations leaders on routing intervals;
participates in area meetings.

Plan and implement branch improvement opportunities in administrative functions.
Thorough review of activity reports and other performance data to measure compliance and goal achievement.
Consistently meet reporting deadlines
Branch compliance with federal and state regulations
Ensure hiring processes are followed.

Daily payroll utilization
Driving EVV Utilization
Driving Electronic documentation (EMR) utilization
Compliance tracking
Unemployment claim management

Worker compensation management
Travel between offices as needed

Requirements:

High School Diploma College degree preferred
Criminal Background check completed and results within parameters of Aveanna policy.

Valid Driver’s License and Acceptable MVR

Preferences:

College Degree Preferred
2-3 Years Management Experience Preferred
Healthcare experience a plus

Pediatric experience preferred
Physical Requirements:

Must be able to speak, write, read and understand English
Must be able to travel;
company does not provide vehicles or transportation

Occasional lifting, carrying, pushing and pulling of 25 pounds
Must be able to lift 50 pounds
Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Weekly Dashboard update

Skilled and Unskilled Admissions by Provider

Discharges by Branch - detail
Admissions/Discharges/Census/Visits/Hours by Branch

Reports for Compliance

unsigned visits (report attached)
timesheets (DARs not reviewed) (report attached)

Oasis due
Oasis to review
Oasis to complete
Clinical orders due
POC (485) to review

POC to receive (orders not signed by MD) (report attached)
auth reports - patients exceeding auth
payroll scrub - MAV, revisits, nhnf/refused
ABN tracking and checking for accuracy

Reports and Tasks

Hold patients (report attached)
active patients with no services
pre admit patients (report attached)
Record requests
Software tickets

password resets
DPH/Auditor requests
Oasis validation reports
Oasis error reports
CAHPS reporting (patient satisfaction reports)

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California