Operations Manager

Job Description
Strategic planning and implementing of strategies to create and maintain safe work practices
Manage a staff of 25-50 employees
Ensure safety compliance in accordance with Company, Local, State, and Federal regulations as it relates to the Site
Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
Foster team building through leadership practices and regular communication strategies
Utilize Site and organization data for workforce forecasting to predict staffing needs
Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
Become a subject matter expert in work zone setup/design and professional flagging
Maintain traffic control, safety, and supervisor credentials
Participate in the recruiting and hiring strategies in conjunction with Human Resources
Conduct Site new hire orientation and ongoing training
Facilitate safety and committee meetings
Responsible for tracking and auditing the usage of assets, employees, and time for projects
Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
Solidify Statewide’s presence in the service area and identify potential opportunities for growth
Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.
Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues
Ability to understand and adhere to a collective bargaining agreement (if applicable)