On-Call Massage Therapist

Job Description
The Massage Therapist is responsible for providing massages and body treatments to our guests and members with unparalleled personalized service, professionalism and exceptional knowledge in the field of the healing arts. The service provider is also responsible for maintaining cleanliness of the workspace assigned during their shift.
Prepare treatment rooms to client specifications while also adhering to The Inn at Mattei’s Tavern service standards.
Greet guests warmly and escort guests to and from treatment rooms and attend to any immediate needs throughout the Spa visit.
Perform prep work and properly clean and restock the room as required and needed and directed by spa leadership.
Assist in providing information to any inquiries, helps to coordinate all guest requests for services.
Assess guest needs and inquire about contraindications before beginning service to ensure guest comfort and safety throughout the treatment.
Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
Maintain the work area with necessary supplies. Ensure the room is immaculate at all times (tables draped, counters and products clean) as well as cleanliness of all other spa areas including locker rooms.
Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.
Assist fellow associates with coverage of shifts when possible in order to promote teamwork.
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Report accidents, injuries, and unsafe work conditions to management immediately.
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
Follow service protocols and procedures according to The Inn at Mattei’s Tavern standards.
Regularly attend, participate in and support training and staff meetings for the spa.
Complete all safety training and certifications requested by management.
Keep personal certifications up to date without Management prompting.