Office Of Childhood Hearing Manager

Job Description
Under the direction of the Nurse Manager in the Maternal, Child, and Adolescent Health Division of the San Francisco Department of Public Health, the Office of Childhood Hearing Manager will manage the Office of Childhood Hearing (OCH) program and operational activities, supervises, trains and evaluates the activities of personnel, coordinates and monitors the work of consultants and contractors working for the program, and works with other managers, staff, and stakeholders to evaluate and implement goals, responsibilities, policies and procedures.
ESSENTIAL DUTIES:
Manages the Office of Childhood Hearing (OCH) program, operational activities, or projects of assigned section or program area;
supervises, trains and evaluates the activities of personnel and/or coordinates and monitors the work of consultants and contractors working for the program;
works with other managers and staff to evaluate and implement goals, responsibilities, policies and procedures.
Utilizes racial equity and anti-racism frameworks to address challenges and barriers clients and families face accessing equitable care and to promote and prioritize achieving health equity in healthcare.
Coordinates OCH community-based hearing screening services (Pure Tone Audiometry and Otoacoustic Emission (OAE)) ear examination, and case management for preschool and school-aged children ages 3-14yo to identify hearing deficits in Medi-Cal populations.
Monitors the work of and coaches subordinates to improve performance.
Evaluates OCH procedures and program effectiveness and conducts quality improvement projects (e.G. focus groups, surveys, and/or interviews with early child education environments, work with MCAH epidemiologist and health care analysts) to implement new procedures and make program improvements.
Assists in developing and implementing operational policies to ensure the efficient operation of OCH and community hearing screening programs.
Under direction of SFDPH Director, Ambulatory Care Director and/or MCAH Director, oversees OCH participation in research and grant management
Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives.
Collaborates with MCAH/DPH programs to provide city-wide audiometric training for clinics and agencies serving Medi-Cal populations
Leads collective impact efforts with community partners such as the Northern California Speech and Hearing Center, University of California San Francisco, University of the Pacific Audiology program, San Francisco Unified School District, and Superintendent of San Francisco Arch Diocese to promote the overall hearing heath of children in San Francisco
Represents MCAH/DPH at local, state and/or national meetings and conferences related to health equity and childhood hearing
Provides direct services, including Pure Tone Audiometry and Otoacoustic Emission screening in community-based settings
Leads systems-level improvements to support families with children who have possible hearing deficits with linkages to Medi-Cal services and access to health care for further evaluation and treatment plans
Oversees Epic EHR documentation and reporting for OCH community-based hearing screening