Office Manager

Job Description
Position Overview:
We are seeking a dedicated and experienced Office Manager to oversee the daily operations of our Kennesaw and East Cobb locations. The ideal candidate will have exceptional organizational skills, a commitment to providing outstanding patient care, and the ability to lead and motivate a team.
Key Responsibilities:
1. Office Operations Management:
- Oversee daily office operations to ensure efficiency and effectiveness.
- Maintain a clean, organized, and welcoming office environment.
- Manage office supplies inventory and place orders as necessary.
2. Staff Leadership and Development:
- Recruit, hire, and train office staff.
- Schedule and manage staff to ensure adequate coverage.
- Conduct regular performance evaluations and provide constructive feedback.
- Foster a positive, collaborative work environment.
3. Patient Relations:
- Ensure exemplary patient care and address patient concerns or complaints promptly and professionally.
- Manage patient scheduling to optimize office efficiency and patient flow.
- Oversee patient check-in/check-out processes including verification of insurance information and collection of payments.
4. Administrative Duties:
- Maintain accurate patient records and ensure compliance with HIPAA regulations.
- Handle billing, invoicing, and financial reporting.
- Develop and implement office policies and procedures to enhance operational efficiency.
- Liaise with vendors and service providers as needed.
5. Financial Management:
- Monitor and manage office budgets, including payroll, supplies, and other expenses.
- Generate financial reports and provide insights on budget adherence and financial performance.
- Implement cost-saving measures where appropriate without compromising on quality.
6. Technology and Equipment Management:
- Ensure all office equipment and technology are functioning correctly and troubleshoot any issues that arise.
- Coordinate regular maintenance and updates for office/medical equipment.
- Introduce new technology and systems to improve workflow efficiency.
7. Compliance and Regulations:
- Ensure the office complies with local, state, and federal regulations.
- Keep abreast of updates in eye care practices and healthcare regulations and implement necessary changes.