Ocean Or Air Import / Export

Job Description:

Ocean or Air Import / Export
Air or Ocean Import/Export Specialist
Salary - $50k to $65k base
Excellent benefits
Cargowise advantageous or similar software
1-3 years of International freight forwarding operations experience is required to complete the tasks asked of the Air and Ocean Export Agent

The client
Is a global freight forwarder and has been on a path of continued expansion and success for over many decades.

Job Summary:

The Import/Export Operations Specialist is responsible for the handling of the Air and Ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.
The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude.

Essential Duties &
Responsibilities:

• Handle day-to-day air and ocean either import/export shipments.
  
• Pre-alert agent and shipper;
  organize and prepare documentation for customers;
  follow up with steamship lines;
  maintain daily reports for pending shipments as required.
  
• Ensure all required documents are received;
  send final documents asneeded.
  
• File AES and other required documentation to process export shipments.
  
• Arrange pick-ups, deliveries and container loading as required.
  
• Maintain customer service updates, including tracking cargo from origin to destination.
  
• Set up billing and payables.
  
• Other duties as assigned.

Desired Skills and Expertise:

• Knowledge of freight forwarding with focus on air and ocean export operations.
  
• Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook;
  freight forwarding software - Cargowise advantageous
  
• Commitment to excellent customer service, in support of both external and internal customers, utilizing effective communication and follow-up skills.
  
• Ability to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.
  
• Effective interpersonal skills that result in loyal, long-term customer relationships.
  
• Practical problem solving and decision-making skills.
  
• Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management

QUALIFICATIONS

• 1-3 years experience in International freight forwarding logistics operations
  
• 1-3 years of customer service experience.
  
• Minimum high school diploma or GED.
  
• Candidates must be legally eligible to work in the US.