Ocean Import Agent

Job Description:

Ocean Import Agent

Must have experience working at a freight forwarding company.
Ocean Import Agent
Office M-F 8:
00 am 5:
00 pm
Excellent Company Benefits
The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry
Our client is a Global Freight Forwarder looking for an Ocean Import Agent to join the organization
About the Position
Duties and responsibilities include the following (other duties may be assigned):

• Preparation of ocean waybills in a timely manner to meet gateway and airline cutoffs.
  
• Ensuring the timely quotation of all client RFQs
  
• Proper Handling of priority shipments
  
• Preparation of all Necessary Export Documents including AES filing
  
• Coordination with warehouse and gateways around the country
  
• Coordination and pre-advises to destination offices / agents.
  
• Communication with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
  
• Assists the day-to-day operations of the export department to ensure that customer requirements are met and that all clients receive thorough timely communication.
  
• Ensure timely billing of files
  
• Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.
  
• Other duties as assigned by management.
  
• Set up reporting to monitor key accounts' activity/shipments on a daily basis
  
• Oversee special projects as needed
  
• Could you coordinate communication between all parties to make sure customer requirements are met?
  

Qualifications
This is an operation position, as such, it requires exceptional interpersonal, analytical, problem-solving, and communication (verbal and written) skills.
Additional skills include:

• Previous experience working in air export for a freight forwarder is a must-have to take on this position
  
• Knowledge of Cargowise, certification a plus
  
• IATA certification
  
• Hazmat training
  
• Strong organizational skills
  
• Exceptional interpersonal skills, able to communicate and comprehend to obtain positive results
  
• Computer skills
  
• Word, Office, Excel, Powerpoint
  
• Prior experience with Cargowise is a plus.
  
• Phenomenal customer service skills and an aggressive, self-starting, positive 'can do' attitude.
  

Education &
Experience

• Associate's degree preferred and or related experience.
  
• Related air export/international experience.
  
• The employee is provided with the following benefits package.
  

This includes:

• Individual Health Insurance Coverage (Medical, Vision, and Dental)
  
• Vacation, Personal and Floating Days
  
• Bi-Annual performance review with opportunities for a salary adjustment and/or bonus (contingent upon company financials and on-the-job performances)
  
• 401K Plan