Network Systems Coordinator I – Family Court - Salary Range: $43, 207 - $47, 350

Job Description
Position Summary
This is an entry level position, found primarily in the IT department, working with the local area network and its hardware, and providing software support to the end user. An employee in this class may report, through a higher level technician or administrative superior, to the Family Court Executive Director of Information Technology.
In order to apply and be considered for this position, please visit to complete an application and upload a resume.
Essential Functions
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Installs, upgrades and repairs, and relocates PC’s printers and peripherals.
Receives and responds to telephone calls from users
Reviews user procedures to determine if specific steps were followed.
Documents and helps standardize procedures.
Implements backup and recovery procedures.
Tests and evaluates data communications hardware and software.
Diagnoses and resolves hardware and software issues.
Identifies areas of operation needing upgraded equipment.
Installs software patches.
Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system.
Monitors system performance.
Assists in the installation of communications hardware and software.
Updates documentation files to record new equipment, new sites and changes to computer configurations.
Trains users on the use of equipment.
Logs user queries as Work Orders.
Troubleshoots iOS devices.
Diagnoses and resolves mobile device issues.
The ability to move equipment weighing up to 50 lbs. is required as well as the ability to bend/kneel frequently while working with equipment.
Updates documentation files to maintain accurate equipment configuration, inventories, and site locations.
MARGINAL FUNCTIONS:
Performs other duties as required.
ENVIRONMENTAL CONDITIONS:
General office conditions.
Contact with employees, judges, and vendors.
In order to apply and be considered for this position, please visit to complete an application and upload a resume.
Competencies, Knowledge, Skills and Abilities
Knowledge of Local Area Network Components.
Knowledge of Network Operating Systems.
Knowledge of Wellfleet Routers, Synoptic Hubs, and other hardware.
Ability to coordinate and resolve multiple problems.
Ability to properly document and record problem resolutions.
Ability to learn about the administration of local area networks within a reasonable period.
PHYSICAL AND MEDICAL STANDARDS:
Light lifting of computers and printers, cable installation. Must be able to perform physical activities associated with installation and maintenance of computer and network systems. Ability to perform the essential functions of the position.
The First Judicial District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the First Judicial District will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
In order to apply and be considered for this position, please visit to complete an application and upload a resume.