Mortgage Loan Processor Or Sr. (Depending On Experience)

Job Description
Senior Mortgage Loan Processors are on the Mortgage Production Team and are tasked with the following critical objectives:
Analyzing mortgage applications and determining all documentation requirements based upon the uniqueness of the property, borrower's credit profile, employment type and history and/or income source(s), asset portfolio, source of down payment, and the loan type being requested and the corresponding investor standards. Organizing the borrower(s) and vendors (title companies, appraisal management co. HOA's, etc.) and communicating the requirements of approval. Retrieval and analysis of documentation, and compilation of a file to be submitted to mortgage underwriting for Conditional Approval. Providing service to borrowers and REALTORs that supports ongoing business development activities of the MLO. Achieving (in partnership with Mortgage Underwriters, Mortgage Closers and other mortgage business units) industry leading NPS scores and industry leading turn times. Achieving compliant and salable mortgage loan production. Act as a mentor to all processors, assisting with problem solving and questions. Serve as a leader in the department.
Essential Functions
To ensure the timely and accurate processing of all assigned mortgage loan types, while maintaining quality standards and timelines. Conduct a detailed analysis of all loan file documentation for credit granting purposes including but not limited to application, credit report, DU Finding, pay stubs, tax returns, asset statements, third party vendor documentation, while serving as the primary contact for the member(s). Analyze all loan documentation for compliance with GSE Investors and Ent portfolio guidelines. Evaluate and independently resolve complications that arise related to loan guidelines, member requests, regulatory requirements, etc. Communicate loan status with members, Mortgage Loan Officer (MLO) and industry partners. Professionally and proactively communicate with members to ensure a posititve member experience.
Setup loan file by ordering all required services from third-party vendors, such as appraisals, VOEs, VOMs, title commitments, flood certificates, tax transcripts, etc. to meet all required timelines. Update system with accurate closing costs.
Conduct pipeline review no less than weekly with MLOs. Keep leadership and MLO informed of progress of mortgage loan file and advise them immediately of any problems that arise. Conduct daily review and follow-up with customers and vendors regarding outstanding items;
gather necessary documentation as needed. Manage key dates for purchase contract deadlines and document expiration dates.
Act as a mentor to all processors, assisting with problem solving and questions. Serve as a leader in the department and assist with files when processors are out of the office.
Research and maintain an updated knowledge of loan program guidelines. Understand and meet all regulatory guidelines to guarantee loan compliance (i. e. points and fees tests, APR, QM, ATR, etc. )
Bank Secrecy Act:
Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.