Medical Scribe Account Manager

HealthScribe, a provider of medical scribe services, is seeking a Medical Scribe Account Manager to join our team. In this role, you will be responsible for managing and growing our relationships with healthcare providers to ensure the success of our scribe programs. At HealthScribe, we pride ourselves on our commitment to each client's unique goals, comprehensive training, and continued support.
As the Medical Scribe Account Manager, you will be a strategic partner for our clients, working closely with them to understand their needs and tailor our program accordingly. You will manage the implementation of scribe programs, oversee scribe teams, and ensure that our services are exceeding client expectations. Together with our recruiting team, you will identify potential candidates and ensure that new recruits are effectively onboarded and trained. You will also work closely with our operations team to ensure efficient and effective delivery of scribe services.
Our ideal candidate is a seasoned professional with a deep understanding of the healthcare industry and a track record of success in sales or account management. You should have excellent communication skills, strong leadership capabilities, and the ability to build relationships with a diverse range of stakeholders.
Responsibilities
Manage relationships with healthcare providers to ensure the success of scribe programs
Oversee scribe teams and ensure that our services are exceeding client expectations
Collaborate with recruiting team to identify potential candidates and ensure successful onboarding and training
Work closely with operations team to deliver scribe services effectively and efficiently
Develop and execute strategic plans to grow HealthScribe's business
Monitor and report on key performance metrics to drive continuous improvement
Serve as a subject matter expert on scribe services and tell the HealthScribe story to potential clients
Requirements
Bachelor's degree in healthcare, business or related field
1 - 2 years of scribing experience and/or training of Scribes
Strong understanding of the healthcare industry and healthcare operations
Excellent communication and relationship-building skills
Proven leadership capabilities and ability to work collaboratively with team members
Ability to work under tight deadlines and handle multiple priorities
Ability to travel as needed to support client relationships and business growth
Benefits
Exposure to new settings and specialties
Networking with multiple different medical providers
Competitive Pay
Sick leave and Paid time off
Medical, Dental, Vision insurance