Medical Scheduling Secretary
job description
We are looking for a Medical Scheduling Secretary to support our medical offices. Our Medical Scheduling Secretary should be efficient and well-spoken with experience in scheduling appointments and assisting patients in medical offices. If you are patient, computer-savvy and can multitask, we’d like to meet you. Your goal will be to ensure the smooth workflow of our medical facilities, so that our patients receive the best possible care.
Responsibilities
Make outbound calls to ensure accurate appointment scheduling into database for medical providers
Respond to patients' questions and need by editing, canceling and rescheduling appointments according to office protocols
Work with and communicate to practice offices regarding add on patients
Handle, maintain, and monitor pre-appointment work lists as assigned
Collect and process payments from patients
Confirm eligibility, coverage verification, and benefits with insurance companies. Determine financial responsibility for services
Assist in working with insurance companies to process claims
Ensure all pre-authorization issues are communicated in a timely manner
Liaise with physician's staff to obtain additional insurance and/or clinical information
Update the patient accounts on multiple client systems
Perform other duties as assigned or requested
Requirements
Proven experience as a medical secretary/appointment scheduler or similar administrative position
Knowledge of medical terminology, regulations, and medical office procedures;
knowledge of medical coding is strongly desired
Experience processing insurance claims
Familiarity with basic bookkeeping
Knowledge of MS Office, databases and EHR systems
Outstanding communication skills
Patience and discretion
Organizational and multitasking skills
High school diploma;
additional training in Medical Administration is a plus
Benefits
Health Care Plan (Medical, Dental &
Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary &
AD&
D)
Paid Time Off (Vacation, Sick &
Public Holidays)
Full-Time (35-40 hour week)
$13-$15/hour