Medical Receptionist

Job Description
Anew Era TMS &
Psychiatric multi-clinic practice is looking for a qualified candidate for our Torrance office. Anew Era TMS &
Psychiatry is a rapidlygrowing multi-state Psychiatric clinic group. An ideal Medical Receptionist with Anew Era TMS &
Psychiatry should have excellent communication skills to converse clearly and effectively over the telephone and in person with patients. Organization and time management skills to manage a variety of tasks effectively. Must have excellent interpersonal skills to interact positively with patients who may be upset or stressed. We are looking for a positive person to join our excellent team of staff and providers.
Greeting patients professionally both in person and on the phone.
Answering patient calls, and voicemails in a friendly prompt manner
Confirming patient follow up appointments, sending reminder virtual appointment information as needed
Optimizing provider schedules and patient satisfaction with efficient scheduling
Comforting patients by anticipating anxieties and effectively answering questions
Notifying providers of patient arrivals
Updating patient records and following all protocols in regard to insurance verification
Collecting patient copays and scheduling follow up appointments
Maintaining office inventory and equipment by anticipating supply needs.
Occasionally verify insurances
Mental health experience is a plus.