Medical Receptionist

Carepoint health management associates - Jersey City
new offer (02/08/2021)

job description

*NEW!* $500 sign on bonus for new Medical Group employees!Multiple positions available in Jersey City, Hoboken, and Bayonne!Located in Jersey City, NJ, CarePoint Health Medical Group is part of the CarePoint Health system – a new and innovative healthcare system launched in May, 2013, focused on providing 360 degrees of coordinated healthcare to residents of Hudson County. More information can be found at www.Carepointhealth.Org and www.Carepointhealth.Org/medicalgroupGeneral Purpose of Position:
Receptionist serves as a nonexempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner.Primary Responsibilities (include but are not limited to):
+ Management of phones to include answering, appointment scheduling, proper routing of calls and screening of patient requests.+ Reviews schedule in advance to avoid conflicts.+ Confirms that all charts are ready and have appropriate paperwork.+ Addresses patient complaints in a timely and effective manner+ Keeps in constant communication with Office Manager and Senior Practice Manager.+ Performs other duties as needed to ensure the office operations run efficiently.+ Maintains patient confidentiality and complies with HIPAA regulations+ Daily Tasks include, but are not limited to:
confirming appointments, verify insurance, verify I.D. of each patient, pre-authorizations, no auto RX refills without Doctor’s permission, problem log, return phone calls, patient paperwork to be completed within 72 hours, patients are seen in order of scheduled appointment.+ Other duties as assigned.Education, Skills and Experience Requirements:
+ High school diploma or equivalent.+ Must be Bilingual Spanish.+ One year of experience in a health care environment.+ Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls.+ Knowledge of medical terminology and organization services.ICIMS Requisition ID:
2021-4326 Street:
176 Palisades Avenue Telecommute:
No

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