Medical Receptionist Home Health - (San Francisco)
Health Link is a Home Health Agency in San Francisco Bay Area and has an IMMEDIATE job opening in our San Francisco office. We are seeking a dynamic, high-energy, team player to join our team. This is a Full-Time, in-office position. The ideal candidate will demonstrate exemplary performance in their ability to prioritize, multitask, organize, and learn quickly.
As a medical receptionist, you will perform clerical activities that facilitate agency operations.
COVID-Ready Protocols (Employees and staff adhere to guidelines to operate and work safely)
Forward-thinking, transparent, and inclusive company culture
Collaborative environment within clinical and office staff in San Francisco and Walnut Creek
Competitive compensation with medical, dental, vision, 401k (with match) and other great benefits for all employees
What You'll Do:
answering phones and redirecting messages
Providing excellent customer service to patients:
greeting, answering patient’s general questions and fosters patient retention and growth
Sorting incoming faxes from the fax machine, delegate to the correct person or department
Using electronic health record system to access and maintain patient database with confidentiality.
Assisting in other office related tasks as needed.
Excellent verbal and interpersonal communication skills.
Experience with results in customer service industry- Detail oriented, organized, ability to multitask and prioritize work
Efficient and accurate in a dynamic environment
Proper telephone etiquette
Proficient computer skills
Be compassionate and accommodating to patients, with a high level of professionalism and confidentiality at all times