Medical Assistant

As a Medical Assistant, you would be crucial to our mission because you are the direct clinical contact for our patients and the providers rely on your support and assistance daily. On any given day, you could maintain an efficient workflow for the provider(s) you are supporting or soothe a patient who is concerned about next steps with their treatment. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.
Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!
What would you do as a Medical Assistant?
The Medical Assistant is responsible for supporting and assisting the physician in the delivery of patient care and tasks related to treatment, organization and communication in a manner that places emphasis on quality patient care.
You can expect to regularly:
Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x-ray films, and correspondence;
Communicate with patient to greet and guide them to their room, prepare them for physician’s visit and keep them updated on the status of their visit;
Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient’s electronic medical record;

Complete all Meaningful Use and PQRS measures on forms according to clinic standards;
Assist the physician with all treatment procedures;
Prepare for injections utilizing sterile techniques and BBP protocols;

Draw medications for injections;
Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required;

Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account;
Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards;

Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record;

Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.
Requirements
Certifications/Education
Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment-Based Records in Order Entry certification OR two years of experience in a back-office clinical setting;
High school diploma/GED;
Knowledge of
HIPAA and OSHA regulations/procedures;
Customer service principles and practices
Preferred Qualifications - How can you set yourself apart from other applicants?
Completion of a Medical Assistant training program;
Experience working as a medical assistant in a high patient volume setting;
Experience working with Epic, our electronic health records system.
Work Environment
This position operates in a clinical environment. Exposure to communicable disease, biohazards, toxic substances, and similar conditions is possible.
Schedule:
Schedule may include nights and weekends (Saturday). Schedule is up to manager discretion.
Travel:
This position may require travel to other clinic locations based on manager discretion.
Benefits
Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees! This position is eligible for Full Time benefits.