Media Operations Technician

Job Description
Team Overview
Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal’s distribution outlets, including its cable networks, owned television stations and online destinations. A QC Technician must perform quality control of content for NBCU Studio distribution using several technical processes &
technologies including,but not limited to, Audio/Video QC, subtitle QC, audio language recognition, order prioritization, cross team communication and troubleshooting.
Responsibilities
- Perform quality control of all digital media for Studio Fulfillment distribution.
- QC all content for distribution - Ensure technical specifications for all encoded and transcoded files including foreign languages with the expectation of making zero errors or defects.
- QC and segmentation off all content being stored into NBCU’s serving library.
- Learn and perform all media prep processes in the Media Operations Center &
any additional processes that are created in the future.
- Provide delivery support of digital media to internal departments, studio needs and external partnerships
- Troubleshoot basic problems and issues in the media prep workflow following escalation procedure and maintaining client communication.
- Occasionally provide documentation regarding workflow Standard Operating Procedures.
- Additional duties as needed and assigned by Supervisor(s).