Media Asset Coordinator

Job Description
Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal’s distribution outlets, including its broadcast and cable networks, owned television stations, international global networks, and online destinations. The Media Asset Coordinator will be responsible for ingesting shortform content and serving as a point of contact with internal technical and sales teams, and various content providers to ensure accurate and timely media deliveries to the play out environment, both domestic and international. Responsibilities include:
Ensure data entry of delivered content into necessary systems and databases for physical and digital assets.
Responsible for managing asset preparation including but not limited to organizing, pulling content for ingest/broadcast, and returning content to proper storage location.
Serve as a representative of the Media Operations Center, providing customer service excellence that entails timely responsiveness, succinct follow ups, and building strong relationships with customer base and peer groups.
Ability to handle and prioritize workload, including time sensitive issues and materials.
Use digital delivery platforms like Aspera or Signiant on a daily basis.
Ability to collect and relay accurate information about assets both verbally and written formats to business partners, management, suppliers, and vendors.
Troubleshoot basic problems, escalations, and issues in the ingest and media prep workflow, following the escalation procedures and maintaining client communication.
Coordinate with Sales Operations, commercial and promotional teams to resolve any shortform content related issues.
Work closely with Media Operations Technicians, On-Air operations, and various commercial teams to ensure all shortform material is ingested, qc'ed, and ready for air.
Additional duties as needed and assigned by Supervisor(s).