Manager, Systems Engineering & Reliability, Direct-To-Consumer

Job Description
The US GST team is seeking a Manager, System Engineering &
Reliability to support the system engineering and operations technologies for the NBC Digital Network Operations Center. This position manages a team of engineers that supports the digital facility, and related teams to bridge workflow between organizations including traditional broadcast and digital groups. This position will be responsible for proper communication, reliability and resiliency of our systems, networking and associated hardware operations. The role will work closely with the Director of System Engineering to plan, support and interact with digital partners and manage the support team and the maintenance of systems.
Primary Responsibilities
Lead the management team, operations, and support personnel to ensure the availability and reliability of NBCUniversal assets distributed to Peacock App and the end consumer
Manage on-site presence and escalation within digital operations, broadcast operations and transmission on all events in a tiered fashion for 24/7/365 operations
Ensure the 24/7 Engineering team is staffed and scheduled appropriately for multi-tier events
Executes engineering designs, plans, maintenance and other activities that result in a safe and reliable Digital operation
Responsible for the configuration, maintaining and troubleshooting of all digital systems to ensure maximum reliability for all productions.
Must have the ability to design, document and manage new technical systems as well as workflows.
Foster an inclusive and collaborative work environment across teams and propositions
Coach, mentor, lead, train, and manage a diverse team for overall organizational success
Operational knowledge of scheduling automation systems and full end to end digital workflow from signal acquisition to end user delivery, baseband a/v processing and signal flow
Aid in design, documentation and management of new technical systems (hardware and software based) as well as associated workflows
Document and establish standard operating procedures, as well as best practices
Track all device and related support data accurately and in a timely manner